Rpay Balance Enquiry: Your 3 Easy Ways to Check Your Salary (2025)

Just got paid and need to perform a quick Rpay balance enquiry? Understanding how to check your salary card balance is essential for managing your finances. Whether you’re at home or on the go, knowing your exact funds is just a few taps away.

Forget complicated steps. This guide will provide you with the clearest and simplest methods to check your Rpay card balance, so you always know where you stand.

The Quickest Method: Use the Official Mobile App

The fastest and most detailed way to check your Rpay card balance is by using the official Al Rostamani International Exchange (ARIE) Mobile App. This is your all-in-one portal for everything related to your salary card.

Here’s the step-by-step guide:

1. Download the App: Find and download the “Al Rostamani Int Exchange” app from the Google Play Store (for Android) or the Apple App Store (for iPhone).
2. Register or Log In: Open the app. If you are a new user, you will need to register by providing your details and linking your Rpay card. You may need your Emirates ID for verification.
3. Navigate to Your Card: Once logged in, go to the main dashboard or a section often called “My Cards.”
4. View Your Balance: Select your Rpay card. Your current available balance will be displayed clearly on the screen, along with options to view your recent transaction history.

Using the mobile app is the most recommended method for a complete Rpay balance enquiry as it also allows you to see every salary credit and purchase.

What is an Rpay Card?

Before we explore other methods, let’s clarify what an Rpay card is. The Rpay card is a payroll card issued by Al Rostamani International Exchange. It’s a key part of the UAE’s Wages Protection System (WPS), providing a secure and efficient way for companies to pay their employees’ salaries. It functions just like a debit card, allowing you to make purchases in stores and withdraw cash from ATMs.

Method 2: Rpay Balance Check at an ATM

When you need a quick balance update while you’re out, an ATM is a reliable and straightforward option.

Here’s how to do it:

1. Find a Partner ATM: Visit an Al Rostamani Exchange ATM or any ATM on the UAE SWITCH network.
2. Insert Your Rpay Card: Place your card into the machine.
3. Enter Your PIN: Carefully type in your secure 4-digit PIN.
4. Select “Balance Enquiry”: From the menu of options on the screen, choose “Balance Enquiry” or “Check Balance.”
5. See Your Balance: The ATM will display your current available balance. You can usually choose to print a small receipt for your records.

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Method 3: Checking via Phone or SMS

For those who prefer not to use an app or an ATM, phone support and SMS services are also available.

• Phone Banking (IVR/Customer Service): You can call the Al Rostamani Exchange customer service number. This number is typically printed on the back of your Rpay card. Follow the automated menu (IVR) prompts for a balance enquiry, or speak to a customer service representative.
  • The main contact number is often 600 540 004.
• SMS Service: Al Rostamani Exchange provides SMS alerts for salary credits and transactions. To perform a balance check via SMS, you may need to send a specific code (like “BAL”) to a designated number. Check your card’s welcome kit or the official website for the correct SMS format and number.

Frequently Asked Questions (FAQ)

Q: How can I check my Rpay salary card transaction history? A: The best way to view your full transaction history is through the official Al Rostamani Int Exchange mobile app. It provides a detailed statement of all your debits and credits.

Q: Is there an Rpay login portal on the website? A: While Al Rostamani has a corporate portal for employers, individual cardholders are encouraged to use the mobile app for balance checks and account management. The app is designed to be the primary online tool for employees.

Q: What should I do if my Rpay card is lost or stolen? A: You must contact Al Rostamani International Exchange immediately at their customer service number (600 540 004) to report the loss and block the card. This will prevent any unauthorized transactions.

Q: Can I use my Rpay card for online shopping? A: Yes, your Rpay card functions as a Mastercard or Visa prepaid card and can be used for online purchases wherever these cards are accepted.

Conclusion: Your Financial Information, Made Simple

Performing an Rpay balance enquiry is a simple task once you know the right tools to use. The Al Rostamani Int Exchange mobile app is by far the most powerful and convenient option, giving you full control over your salary card. By regularly checking your balance, you can better manage your budget and stay on top of your finances with confidence.

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